Shipping policy
This Shipping Policy explains how orders are processed and shipped when you purchase from ZMATransfers.
Order Processing Time
All ZMATransfers products are custom printed to order.
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Standard production time is 1–2 business days
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Orders placed on weekends or holidays will be processed the next business day
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Production time begins after payment is completed and artwork is approved
Shipping Rates
We offer flat-rate shipping on all orders:
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$9.99 flat-rate shipping — any order size
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No hidden fees or additional handling charges
Shipping costs are calculated and displayed at checkout.
Shipping Location
All orders are:
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Printed in-house
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Packed and shipped from Florida, USA
We currently ship within the United States.
Shipping Carriers & Delivery Time
Orders are shipped using reliable third-party carriers.
Delivery times are determined by the carrier and begin after the order has shipped.
Please note:
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Shipping time is separate from production time
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Carrier delays, weather conditions, or peak seasons may impact delivery
ZMATransfers is not responsible for delays caused by carriers.
Tracking Information
Once your order ships, you will receive:
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A shipping confirmation email
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Tracking information (if provided by the carrier)
Please allow up to 24 hours for tracking updates to appear after shipment.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
ZMATransfers is not responsible for:
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Delays or losses due to incorrect addresses
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Packages marked as delivered by the carrier
Additional shipping charges may apply for reshipment if an address error occurs.
Lost or Damaged Packages
If your package arrives damaged:
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Contact us within 3 days of delivery
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Provide your order number and clear photos of the damage
We will review the issue and assist according to our Return & Refund Policy.
Shipping Questions
If you have any questions about shipping, please contact us before placing your order:
ZMATransfers
📧 Email: Contactus@ZMATransfers.com
📍 Florida, USA