Privacy policy

This Privacy Policy describes how ZMATransfers (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information You Provide

When placing an order or contacting us, you may provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

  • Artwork files and order notes

Automatically Collected Information

When you browse our site, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions

  • Referring website or search terms

This data helps us improve site performance and user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Print and produce your custom DTF transfers

  • Communicate about orders, updates, or support requests

  • Improve our website and services

  • Prevent fraud and unauthorized activity

We do not sell or rent your personal information.

Artwork & File Uploads

Artwork and files uploaded to ZMATransfers are used only for the purpose of producing your order.

  • Files are not shared, sold, or reused

  • Artwork remains the property of the customer

  • We do not modify or redistribute customer designs

Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics services

These providers are required to protect your information and use it only as needed to perform their services.

Payment Security

All payments are processed through secure, PCI-compliant payment gateways.
ZMATransfers does not store or have access to full credit card numbers.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve functionality

  • Remember user preferences

  • Analyze website traffic

You can disable cookies through your browser settings, but some features of the site may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Provide customer support

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

To make a request, please contact us using the information below.

Children’s Privacy

ZMATransfers does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ZMATransfers
📧 Email: Contactus@ZMATransfers.com
📍 Florida, USA